Warranty,Terms & Conditions

     Infinity Enterprises warrants that this Vehicle tracking/fleet management device will be free from defects in materials and workmanship during the shelf life of the product, according to the following terms and conditions:
1. The limited warranty for the product extends for the first twelve(12)months beginning on the date of purchase of the device.
2. The limited warranty extends only to the original consumer (consumer) of the product and is not assignable or transferable to any other person.
3. During the limited warranty period, Itriangle InfoTech Pvt Ltd.or its authorized service network may repair or replace, at Itriangle's option, any defective product or parts thereof with new or factory rebuilt replacement items, and return the product to the consumer in working condition. No charge will be made to the consumer for either part or labor in repairing orreplacing the product. All replaced part, boards or equipment shell become property of itriangle. The external housing and cosmetic parts shall be free of defects at the time of purchase of the product and therefore, shall not be covered under these limited warrants terms.
4. Repaired product will be warranted for the balance of original warranty period or ninety (90)days from the date of repair whichever is longer.
5. The consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable:
      . In case of incomplete warranty card and invoice, i.e. (no mention of dealers sign, date and seal or expiry date)then warranty will cease to be in force.
   .The product has been subject to: abnormal use, abnormal condition, improper storage, exposure to moisture or dampness, exposure to excessive temperature or other such environmental conditions, unauthorized modifications, unauthorized repair including but not limited to unauthorized spare parts in repairs,misuse, neglect, abusive, accident, alteration, improper installation, Acts of God, spill of foods or liquids, maladjustments to customer controls or other acts which are beyond the responisble of itriangle, including deficiencies in consumable parts such as fuses and breakage or damage to antennas, unless caused directly by defects in materials or workmanship, and normal wear and tear of the product.
    . The user is advised not to do installation of the device on his own. It is strongly recommended that the user has to get in touch with the customer care of iTriangleInfotechPvt Ltd. And take their assistance for installation and server registration of the device. The company holds no responsibility for the damage whatsoever that may happen if the installation is done without the company's assistance and co ordination.
    . Itriangle was not notified by consumer of the alleged or defect or malfunction of the product during the applicable limited warranty period.
    . The product IMEI /serial number of the necessary date code has been removed, defaced or altered.
    . The product was used with or connected to accessory not supplied by itriangle, not fit for use with the product or used in other than its intended use.
    . Variations arising due to passage of time, sustained usage and climatic conditions. Any extraneous particle entering the product or damaging its physical product or damaging its physical property like water, dust, soil, burn or extreme temperature beyond the specified limit.
6. If a problem develops during the limited warranty period, the consumer should take the following step-by-step procedure:
    . The consumer shall contact the nearest itriangle office or customercare@itriangle.in for the location of the nearest authorized service center.
    . If "a" above is not convenient, the consumer may also contact to the place of purchase for the location of the nearest authorized service center.
    . The consumer shall arrange for the product to be delivered to the authorized service center.
    . Upon request from Itriangle or its authorized service center, the consumer must provide invoice, original warranty card, duly stamped and signed, or other information to prove the date and place of purchase.
    . The consumer will be billed for any parts or labour charges not covered by this limited warranty.
7. Transportation, delivery and handling charges incurred in the transport of the product to and from itriangle or its authorized service center will be borne by the consumer.
8. Any implied warranty of merchantability or fitness for a particular purpose or use shall be limited to the duration of the foregoing written warranty. Otherwise, the forgoing warranty is the consumer’s sole and exclusive remedy and is in lieu of all other warranties, express or implied. ITriangle shall not be liable for any incidental or consequential damages or a loss of anticipated benefits or profits, loss of impairment of privacy of conversation, work stoppage or loss or impairment of data arising out of the use or inability to use the product.
9. While itriangle would take adequate steps for availability of spare parts at all the time, however in stray cases (as decided by itriangle or its authorized personnel) of non-availability of spare parts, itriangle would offer commercial solution to consumer on its sole discretion.
10. The maximum value of claims, if entertained by itriangle, will be limited to the maximum retail price of the product, prevailing at that point of time.
11. Itriangle neither assumes nor authorizes any authorized service center or any entity to assume for it any other obligation or liability beyond that which it expressly provided for in this limited warranty.
12. All warranty information, product features and specifications are subject to change without notice.
13. All disputes are subject to the jurisdiction of the Courts of Mumbai only.